Ground support operations—safely, securely, and smarter.
地上支援業務を、安全、安心で、もっとスマートに。
From arrival to departure, we handle all ground support operations and flexibly accommodate diverse needs, delivering every service with high quality and speed.
We are an unprecedented business jet handling company.
対応空港：成田空港・新千歳空港
到着から出発までの各種ハンドリング業務をはじめ、多様なニーズに柔軟に対応し、すべてのサービスを高品質かつ迅速に提供いたします。
私たちは、これまでにないビジネスジェット専門のハンドリング会社です。
私たちの強み
A specialized company dedicated to business jets.
We offer flexible solutions and provide high-quality, reliable service.
High Quality
HIGH QUALITY
Our experienced staff come together to meet the high-level demands unique to business jets, providing stable, high-quality service.
Flexibility
FLEXIBILITY
We flexibly handle small-volume and irregular requests that major companies find difficult, as well as sudden schedule changes. With our motto of "never turning down a request," we make your flights happen.
Can do spirit
CAN DO SPIRIT
We flexibly address customer concerns, requests for new services, and cases that other companies found difficult to handle. Please feel free to consult with us first. We will propose the optimal solution for you.
Business Description
Ramp Operations
In addition to ramp operations required for business jet handling, we also handle various related tasks.
Marshaling
Aircraft Chock
Baggage transportation
Transportation
Water Service
Lavatory Service
Pushback
Towing
Licensed Services
Our company operates the following services as licensed businesses in compliance with all applicable laws and regulations.
Dishwashing
We provide dish and cutlery washing at facilities approved for animal and plant quarantine, following standardized cleaning procedures.
Linen Service
We collect and transport the important laundry entrusted to us by our customers, having received approval from the public health center.
Additional Services
Cabin Cleaning
Porter Services
VIP Escort
Various Application Services
Transportation (Airport to/from Hotel)
Message from the CEO
Supporting the Sky Behind the Scenes
NEEDS Co., Ltd. has been established as a ground handling company
to support business jet operations.
Our work may not be glamorous,
but we value honesty and meticulous attention to detail in every task to ensure smoother and more secure operations on the ground.
The business jet environment is a constantly evolving "live stage,"
shaped by weather, schedules, and customer needs.
No two days are the same.
That is why we remain flexible, embrace ideas from various perspectives, and pride ourselves on being a team that adapts quickly.
Our company name, "NEEDS,"
reflects our strong commitment to being truly needed by our customers and the field we serve.
Our mission is to lighten the burden of those involved in operations,
and to create an environment where passengers can be welcomed with smiles and depart with peace of mind. This is the role of NEEDS.
We will continue to embrace change positively, address each concern with care, and remain a trusted partner for all.
We sincerely ask for your continued support and guidance.
NEEDS Co., Ltd.
CEO Kayo Awata
Company Overview
- Company Name
- NEEDS Co., Ltd.
- Established
- December 9, 2025
- Representative
- CEO Kayo Awata
- Capital
- 5 million yen
- Address
- 〒103-0028
1-6-1 Yaesu, Chuo-ku, Tokyo
TOFROM YAESU TOWER 9F - Narita Office
- 544-266 Makura, Tako-machi, Katori-gun, Chiba
- TEL
- 03-6821-8640 (Main)
- FAX
- 03-6821-8641
- Serving Airports
- Narita International Airport (RJAA/NRT), New Chitose Airport (RJCC/CTS)
- Business Description
- Business jet ground support services
- Affiliated Organization
- JBAA (Japan Business Aviation Association)
Recruitment
We are looking for colleagues to grow and develop our new company together.No experience in the aviation industry is required. What we need is the passion to challenge the "impossible" to make it "possible," meet customer needs, and do your best.
Ground Handling Staff
Business jet ground support operations. (marshaling, baggage transportation, crew assistance, etc.) All operations necessary for business jet operations.
- Salary
- Monthly salary: 250,000 - 500,000 yen (based on experience and ability)
- Working Hours
- Shift system (8 hours per day)
- Holidays
- 9+ days per month (120 days per year), paid leave
- Requirements
- Driver's license required (AT acceptable), conversational English welcome